Effective date: 9 September 2026

Michelle Olatoks Specialist Hospital respects the privacy of patients, visitors and website users. This policy explains how information submitted through this website may be handled.

Information we collect
We may collect information you provide through an enquiry or appointment form, including your name, email address, telephone number, subject and message. Please do not send urgent or highly sensitive medical information through the website.

How we use information
Information may be used to respond to enquiries, arrange or confirm appointments, provide requested hospital information, maintain appropriate administrative records, protect the website and meet applicable legal obligations. We do not use enquiry details for email marketing, advertising or unrelated promotional messages.

Medical and confidential information
A website enquiry does not create a doctor-patient relationship. Clinical information is handled separately under the hospital’s professional confidentiality and record-management procedures.

Sharing and retention
We do not sell personal information. Information may be disclosed to authorised hospital personnel and service providers only where needed to operate the website or respond to an enquiry, or where disclosure is required by law. Records are retained only for as long as reasonably necessary.

Cookies and website data
The website may use essential cookies and technical logs required for security and operation. If analytics or marketing cookies are introduced, appropriate notice and choices should be provided.

Your choices
You may request access to, correction of or deletion of personal information, subject to applicable legal and clinical-record obligations.

Contact
For privacy questions, contact Michelle Olatoks Specialist Hospital at michelleolatoksspecialist@gmail.com, 0808 966 6009, or 10 Seidu Ajibowu Street, Ikeja, Lagos, Nigeria.

This policy should be reviewed periodically and whenever the hospital’s data-handling practices change.